Terms of Service

1. The Service

Asset360 is a cloud-based asset management application for organizations to track hardware, software licenses, suppliers, employees, workflows, and related operational data. Features may include integrations with third-party identity and directory providers (such as Microsoft Entra ID and Google Workspace), optional AI-assisted tools, discovery campaigns, and reporting. We may add, change, or discontinue features at any time.

2. Accounts and access

Access is provided to authorized users of a customer organization ("Tenant"). You are responsible for safeguarding your credentials and for all activity under your account. Your organization's administrator controls roles, SSO settings, and user provisioning. You must provide accurate information and promptly update it when it changes.

We may suspend or terminate access if we reasonably believe these Terms were violated, the Tenant's subscription or trial ended, the Tenant was suspended for non-payment or abuse, or continued access poses a security or legal risk.

3. Customer data

"Customer Data" means data you or your organization submit to or process through the Service, including asset records, employee information, and files you upload. You retain ownership of Customer Data. You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service, comply with law, and as described in our Privacy Policy.

You represent that you have the rights and notices required to collect and use Customer Data in the Service, including personal data about your employees and contractors.

4. Acceptable use

You agree not to:

• Use the Service in violation of applicable law or third-party rights;
• Attempt to gain unauthorized access to the Service, other tenants, or our systems;
• Interfere with or disrupt the Service, including by introducing malware or excessive load;
• Reverse engineer or scrape the Service except where permitted by law;
• Use the Service to store or transmit unlawful, infringing, or harmful content;
• Misrepresent your identity or affiliation when requesting access or support.

5. Third-party services

The Service may connect to third-party products (identity providers, device management, email, AI APIs, and hosting). Those services are governed by their own terms and policies. We are not responsible for third-party outages, changes, or acts. Enabling an integration constitutes your authorization for us to exchange data with that provider as configured by your administrator.

6. AI and automated features

Optional AI-assisted features (including copilot chat, analytics, and document analysis) may process Customer Data to generate suggestions or summaries. Outputs may be inaccurate or incomplete. You are responsible for reviewing AI-generated content before relying on it for operational, financial, or legal decisions. Do not submit information you are prohibited from sharing with subprocessors enabled for your Tenant.

7. Subscription, trials, and fees

Paid plans, trials, and early-access programs are offered as described in your order form or written agreement with us. Unless otherwise stated, fees are non-refundable. We may change pricing for renewals with reasonable notice.

8. Confidentiality and security

We implement administrative, technical, and organizational measures designed to protect the Service and Customer Data. No method of transmission or storage is completely secure; you use the Service at your own risk within the limits described in these Terms.

9. Intellectual property

We and our licensors own the Service, software, documentation, trademarks, and branding. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service during an authorized subscription or trial.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You will defend and indemnify us against claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights, except to the extent caused by our gross negligence or willful misconduct.

13. Changes

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Material changes may be communicated by email or in-app notice where appropriate. Continued use after changes become effective constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Exclusive jurisdiction for disputes resides in the state or federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction.

15. Contact

Questions about these Terms: contact@360.technology.